PACKERS AND MOVERS KENYA LIMITED WEBSITE PRIVACY POLICY

Introduction. 

Packers and Movers Kenya limited wishes is a company incorporated in Kenya to provide relocation and moving services. The company is a one stop shopping store for all each and every person(s) be they individuals or body corporates. Regardless of whether you are a diplomat, a Kenyan bonafide changing residence, a Kenyan resident returning from abroad, a non-Kenyan citizen visiting the country either as an entrepreneur, tourist, student or any other purpose;  Whether you are looking for a; local house move, domestic house move, up-country house move, up-country office moves, office relocations, across border move, across border relocations, international move, international relocations or storage of your valuables. Packers and Movers Kenya Limited will ensure that you have a very smooth move and so that you take very little time to acquaint yourselves with your new environment. We are one of the best movers in Nairobi with a presence in Mombasa so if us are looking for movers near you or mover in Mombasa, then Packers and Movers will be of value to you. The company has as well a strong and existing presence of network of service providers in Kenya and across the region.  

Outline

Thank you for visiting Packers and Movers website and reviewing our Privacy Policy. The Company does not collect personal information about visitors to our website unless you choose to provide that information to us. Packers and Movers website will use that information for the purposes of providing a service like executing a move, international relocation, storage, across border moves and responding to your queries. Packers and Movers may share information with other law enforcement agencies with your consent and on your request. Packers and Movers may use your information in cases where the same information may be required for the purposes of clearance of goods through the ports, airports for international relocations and across the border moves. 

Information provided in the website

The information provided by Packers and Movers Website relating to products and services (or third party information, products and services) is provided as is without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the services contained in the material on this Website will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or represent the full functionality, accuracy or reliability of the materials. In no event will Packers and Movers be liable for any loss or damage, or any loss or damages whatsoever arising from the use, misuse or loss of use, of data, errors, omissions, misstatements or misrepresentations concerning (express or implied) any such information or loss of profits arising out of or in connection with the use of the Company Website. Information, ideas and opinions expressed on Packers and Movers Website should not be regarded as professional advice or the official opinion of the Company. Users are encouraged to consult professional advice before taking any course of action related to the information, ideas or opinions expressed on the Company Website. The e-services provided are an alternative channel for obtaining Packers and Movers services. 

The Company will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the e-services delivered on or through the Website. Access and use by you constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this website. We may at any time revise these terms and conditions without notice, and therefore they should be regularly checked. The continued use of the Website after a change has been made is your acceptance of the change. You agree to use this Website only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and public enjoyment of Packers and Movers Website. Such restrictions or inhibitions include, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption to the normal flow of dialogue within this Website. 

Users undertake that all information provided online is true and accurate and will be fully liable for any consequences that may arise from the use of this information in any manner whatsoever and that Packers and Movers shall not in any manner whatsoever be liable for the same. Responsibilities and Liabilities of Packers and Movers in providing this Website and any associated services are limited as set out in our disclaimer notice. Packers and Movers reserves the right but not limited to; change or discontinue at any time the use of this Website, cancellation of agreements, contracts, services etc of any nature without notice upon the violation of any norms that govern the use of the Website or any applicable law. Information Collected and Stored Automatically When you visit our Websites will be used for the purposes of tracking the use of our Websites in order to make improvements. This information is stored and used in the aggregate only, and is not used to contact you personally. For the purposes of supporting internal functionalities of Packers and Movers Website, we use Cookies which may be sent to your browser by a Packers and Movers Website when you visit it that may as well be used to track usage patterns, traffic trends and customer behaviour, as well as to record other information from Packers and Movers Website. 

Use of Cookies

When you register on the Company Website, cookies may also allow us to save information so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. Packers and Movers Website may from time to time uses third-party vendors to place cookies and analyse the information collected by cookies in order to make the Company Website more efficient. No personally identifiable information is collected. Information that we collect from cookies will not be used to create profiles of individual users and will only be used in aggregate form. The data is retained for as long as necessary only to enable Packers and Movers execute services to you. You may set your browser to refuse cookies from Packers and Movers website. If you so choose, you may still gain access to Packers and Movers Website, but you may not be able to conduct certain types of functions.

Use of Third Party Sites 

Should you opt-out of or use Third Party Sites to facilitate access to our Website, Packers and Movers may provide or assist in providing links to external websites through its pages. Provision of, or assistance in providing, these links gives rise to no statement, representation or warranty, express or implied, that Packers and Movers agrees or does not agree with the contents of any such external sites. Packers and Movers does not editorially control the content on such target sites and shall not be liable, in any manner whatsoever, for the access to, inability to access or content available on or through such target sites. Packers and Movers will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the contents of any such external websites delivered on or via the Company Website. 

Disclosure

Packers and Movers Website will only collect personal information which you knowingly and voluntarily provide by, for example, requesting for quotes, sending emails, completing forms, registering for events or other programs, responding to surveys, responding to queries. If you provide us with personal information, we will normally respond to your inquiry or request. We may also contact you requesting for feedback about Packers and Movers. Unless you affirmatively authorize us to do so, we will not share your name or information to any person or body corporate If you are uncertain about whom to contact, you may contact our webmaster info@packersandmoversltd.co.ke. Packers and Movers uses outside vendors to provide certain services. These third-party vendors will have access to the information needed to perform their functions, but may not use your information for any other purpose. Please note that Packers and Movers may also provide your information to:

  1. a State, or local law enforcement agency if Packers and Movers becomes aware of a violation or potential violation of law or regulation; 
  2. a court or party in a court or state administrative proceeding if Packers and Movers is a party or in order to comply with a subpoena; 
  3. the State Law Office or in certain legal proceedings when Packers and Movers, an employee of Packers and Movers, or the Government of Kenya is a party to litigation or has an interest in the litigation and the use of such records is deemed relevant and necessary to the litigation; 
  4. Packers and Movers officials are required to perform official duties
  5. protect the security or integrity of Packers and Movers Website and services; and 
  6. any other person or entity as required by law. Any further sharing or disclosure requires your consent. 

Security

Packers and Movers takes reasonable steps to design and manage the Company’s Website’s technology to ensure that its information technology systems, applications, and information technology infrastructure are secure. Unauthorized access and/or unauthorized attempts to change information on the Company’s Website are strictly prohibited and punishable under The Computer Misuse and Cybercrimes Act, of 2018 and the National ICT Policy. In addition to limiting access to personal information to those who have a business “need to know”, Packers and Movers requires its service providers who help maintain or operate its Website to contractually agree to protect the confidentiality, integrity, availability and security of the personal information. Packers and Movers shall take all reasonable steps to secure the content of the Website and the information provided by and collected from users from unauthorized access and/or disclosure. Packers and Movers does, however, not make any warranties or representations that content shall be 100% safe and secure. Packers and Movers has a legal duty to protect the confidentiality of customer information. We take all reasonable steps to protect any information you submit via our Website, in accordance with the applicable legislation. Packers and Movers is under no legal duty to encrypt any content or communications from and to the Website and is also under no legal duty to provide digital authentication of any page on the its Website. Users may not deliver or attempt to deliver, whether on purpose or negligently, any damaging code, such as computer viruses, to the Website or the server and computer network that support the Website. Notwithstanding criminal prosecution, any person who delivers any damaging code to our Website, whether on purpose or negligently, shall, without any limitation, indemnify and hold Packers and Movers harmless against any and all liability, damages and losses that Packers and Movers and its partners / affiliates may suffer as a result of such damaging code or codes. Users may not develop, distribute or use any device to breach or overcome the security measures of the Packers and Movers Website and Packers and Movers reserves the right to claim damages from any and all persons concerned with a security failure or breach. Users may not interfere with data or services in any way to cause data or services to be modified, destroyed or otherwise rendered ineffective (e.g. denial of service attacks). Embedded Plug-Ins, Widgets, and Links Within the Packers and Movers’ Website, there are embedded applications, plug-ins, widgets or links to non- Packers and Movers Websites (collectively “sites”). These sites operate independently of Packers and Movers and have their own privacy policies. When you visit these sites, you leave our Website and no longer will be subject to our privacy and security policies. Packers and Movers is not responsible for the privacy or security practices or the content of other sites, and such sites are not intended to be an endorsement of those sites or their content.

Audience

Packers and Movers’ Website is intended to be accessible and enjoyed by general audiences. We do not knowingly collect personal information from individuals under the age of 18, without first providing the parent or legal guardian with notice and obtaining prior verifiable consent. If you have questions about this Privacy Statement, please contact us via email info@packersandmoversltd.co.ke. Unless otherwise indicated, Packers and Movers is the owner of the copyright in all contents available on our Website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials. To encourage wider distribution of the contents contained on the Website, you can, for any non-commercial purpose, freely browse, display, download and print in the original format any materials on this website where Packers and Movers is the owner of the copyright in such materials, provided that you give proper attribution to Packers and Movers and reproduce this Copyright Notice in all copies. Apart from any use as permitted under the Copyright Act, all other rights are reserved. Prior written consent of Packers and Movers is required if you want to use the aforesaid materials in any way other than that permitted above. For avoidance of doubt, the permission in the paragraph above does not extend to any materials on the linked websites or any contents on the Website, the copyright of which belongs to a third party. Authorization or permission to use such contents would need to be obtained from the copyright holders concerned. Packers and Movers will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the contents delivered on or via the Website. 

Changes and Amendments 

We will post details of any changes to our terms and conditions on the Website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties. Packers and Movers expressly reserves the right, in its sole and absolute discretion, to do any of the following, at any time without prior notice:

  1. Change these terms and conditions.
  2. Change the content and/or services available from the Website.
  3. Discontinue any aspect of the Website or service(s) available.
  4. Change the software and hardware required to access and use the Website.

Removal & Correction of Content

Users are encouraged to report untrue, inaccurate, defamatory, illegal, infringing and/or harmful content available from the Website to Packers and Movers and Packers and Movers undertakes to correct and/or remove such content or any part thereof if the person reporting such content provided reasonable grounds to prove the alleged nature of the content, Applicable & Governing Law that Packers and Movers Website is hosted, controlled and operated from the Republic of KENYA and therefore KENYAN law enforced by the KENYAN courts governs the use or inability to use the  Website, its content, services and these terms and conditions. Additional Terms Certain sections or pages on this   Website may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages. By using   Website, you agree to accept unconditionally and abide by the terms and conditions as they may be revised and/or amended from time to time by Packers and Movers without prior notice to you. Please check this page regularly for any revisions and/or amendments which may be made.

Packers and Movers Kenya Limited will not be liable to misuse or loss of use, of data, errors, omissions, misstatements or misrepresentations concerning (express or implied) any such information or loss of profits arising out of or in connection with the use of this policy

This policy is for guidance to our customers and we hereby invite all to our website to acquaint yourselves with what we do. For any enquiry/clarification on moving to Kenya, Moving to Nairobi, Relocation out of Nairobi or Relocation out of Kenya, or domestic house move, office move or office relocation or even in need of storage facilities please Email: info@packersandmoversltd.co.ke or contact us on +254 722 644 270 or visit our website on www.packersandmovers.co.ke.